Política de Privacidade

1. O Âmbito

This policy describes the types of personal data the Company collects about individuals, how it processes that data, how it is shared with third parties, and how it is protected.

1.2 Esta Política aplica-se a informações relativas a uma pessoa singular identificada ou identificável. Uma pessoa singular identificável é aquela que pode ser identificada diretamente ou através de uma combinação de informações adicionais que possuímos ou às quais temos acesso.

1.3 Under this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for adults only. We do not knowingly collect information from, or permit access to, anyone under the age of 18. If we become aware that we hold data relating to a minor, we will delete it promptly.

2. Que Dados Pessoais Temos Sobre Si

When you access our services, channels, or website, we collect personal data. We may request specific personal data from you in certain circumstances.

2.2 In other cases, we collect your Personal Data by analysing how our Services and service channels are used, or by receiving your information from our third-party partners.

3. Sem Necessidade de Divulgar Informação Pessoal

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to may prevent us from delivering our Services or granting you access to the website.

4. Que Dados Pessoais Recolhemos

4.2 The information we collect is not personal in nature and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you choose to share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing required to safeguard legitimate interests.

5.4 Below is a list of reasons and legal grounds under which we may use the information you provide:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including those responsible for IP address hosting, data storage, and user experience analytics.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data shared in this way is subject to the respective privacy policies of each platform. Your Personal Data may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services it provides to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, or with lenders of the Company or any other group entity, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any other group entity, or in the context of any merger, restructuring, consolidation, or insolvency of the Company or any other group entity.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising providers and data analytics companies. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, save your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 We use two types of cookies. Session cookies are temporary — they are stored on your device only for the duration of your browsing session and are deleted when you close your browser. Persistent cookies remain on your device after the browser is closed. They allow the website to recognize you as a returning user and enable seamless access on subsequent visits.

Please note that some or all Website features may not function as expected if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservação de Dados Pessoais

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferências Internacionais

Your personal data may be transferred to other countries, including to third-party countries or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure you can exercise your rights and access effective legal remedies.

The Company can provide information about the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, email: support@apicecambianca.com

10. Segurança dos Dados Pessoais

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept completely secure at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including disclosures resulting from transmission errors, unauthorized third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us via the internet.

11. Hiperligações para Sites de Terceiros

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of personal data by those sites or applications. This Policy does not apply to actions taken through them.

When accessing any third-party websites or applications, review their privacy policies before using their services. Exercise caution when sharing any personal data with such platforms.

12. Modificações a Esta Política

This Policy may be updated at any time. Any changes will be reflected in the updated Policy published on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Os Seus Direitos

You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any personal data we no longer need. You may also restrict the scope of how your personal data is processed.

If you are a resident of the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may access that Personal Data. The Company will provide an electronic copy of your Personal Data currently under processing and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request. The right of access to Personal Data must not adversely affect the rights and freedoms of third parties. If a request would prejudice the rights or freedoms of another person, the Company may refuse or limit its ability to fulfill that request.

13.4 Right to Rectification You have the right to request correction of any inaccurate Personal Data held about you. You may also request that incomplete Personal Data be rectified, taking into account the purposes for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your specific situation, to processing of personal data concerning you that is based on legitimate interests pursued by us or a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.

13.6 Restrições de processamento Se tiver dúvidas sobre a exatidão dos seus Dados Pessoais, pode solicitar à Empresa que limite o seu processamento. Caso esta restrição seja aplicada, os seus Dados Pessoais só poderão ser conservados com o seu consentimento, para efeitos de criação, exercício ou defesa de direitos legais, para proteção dos direitos de outro indivíduo singular, ou quando exista um interesse público significativo no âmbito da União Europeia ou de um Estado-Membro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured format. You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data transfer must not adversely affect the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on legitimate interests pursued by the Company or by third parties. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue to do so unless you can show that those grounds are overridden by your rights, freedoms, or interests, or in connection with the establishment, exercise, or defence of legal claims. With respect to direct marketing, you have the right to object at any time to the processing of personal data relating to you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the relevant supervisory authority — specifically, an authority established by an EU Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and Member State law may restrict your rights regarding your Personal Data, as detailed in this section 13.

We will provide the requested information, in line with the rights set out in Section 13 of this agreement, within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Subject to the conditions in section 13, information requested under your section 13 rights will be provided free of charge. If a request is unjustified or excessive — including where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or fulfilling the action requested. We may also choose to take no action.

If there is any doubt about the identity of the person who submitted a request, we may ask that individual to provide reasonable proof of identification.